Plans, payments and renewal
Renew your plan, understand what happens at expiry and ask about a payment.
Check your plan
The account area shows your current plan, storage usage and subscription dates. Workspace owners and admins can view billing details and payment history.
Renew your plan
Monthly payments are one-time purchases. Renew in Billing or through the link in your reminder email. Renewing early adds a calendar month to your current paid-through date.
When paid access ends
Your account returns to Free with 1 GB. Within that allowance, uploads and shared links continue. Above 1 GB, uploads pause; download or delete files, or renew within seven days. If still above the limit at that deadline, transfers enter permanent deletion. Existing link expiry dates still apply. Deleted files cannot be recovered.
Ask about a payment or refund
For a full refund, email support@rainfiles.com within 15 days of your plan payment, with your payment reference if available. See the Terms of service for refund details. Never include card numbers, passwords or sign-in codes.