Browse Help Center

Passwords and link expiry

Control who can open a link and when your files are available.

On this page

Protect a link with a password

Set a password when creating a transfer, or update the password from your transfers. People with the link still need the password to access the files. Send the password separately from the link.

Schedule when a link opens

Set an opening time to share the link before the files become available. Recipients cannot download until that time.

Choose when a link expires

Your plan determines the available expiry settings. When a link expires, it stops working for everyone. A link without a selected expiry still depends on an active plan and is not permanent storage.

If a link stops working

Check the opening time, expiry date and password with the sender. The sender should also check their plan status. Deleted files cannot be recovered; ask the sender for a new transfer if needed.

Still need a hand?

Send us a request. No sign-in needed.

Contact support
Prefer email? support@rainfiles.com